Lewisham Children and Family Centres


This Privacy Statement explains our practices, including your choices, regarding the collection, use and disclosure of certain information, including youpersonal information, Lewisham Children and Family Centres

Data Protection principles

Wwill comply with data protection law. This saythat the personal information we hold about you must be:

  1. Used lawfullyfairly and in a transparent way
  2. Collected only for valid purposed that we have clearly explained
  3. Relevant tthe purposes we have told you about and limited to those purposes
  4. Accurate and kept up-todate
  5. Kept only as long as necessary for the purposes we have told you about
  6. Kept securely.

Personal data means any information about aindividual and from which that person can be identified.

Collection of information

We receive and store information abouyou which may include:

·Information you provide to us:

  • Your name and email. We collect thiinformation online when you complete a contact form or professional login.

·Information we collect automatically vithe use of cookies for example

  • Informatioabouyour use othe website
  • The requested web page or download with  date and timyou accessed the website
  • The internet address from which yoaccessed the website
  • Details about your device, browser anoperating system for support purposes

Use of cookies

In order to do this, wmay send cookies to your device. Cookies are texfiles that let us identifyour device, carry out transactions and capture the information above. You can adjust the settings on your device to decline use of cookies by the Lewisham Children and Family Centre website however this may limit your ability to carry out certain functionof the website. Please contact the supplier of your device for instructions on how to dthis.

Use of information

We use your information to provide, administer and improve our services and marketintyou.

Consent  your choices

Wwill only contact your personal email address if we have your consent to do so. All our marketing email communications include clearly visible unsubscribe and optout linkfor changing preferences. You can opt out of communications at any time by emailing londonandkent@eyalliance.org.uk

Disclosure of information

Information collected by us will be used by LEWISHAM CHILDREN AND FAMILY CENTRES only and not passed to third parties unless you havgiven consent,except where the product or service is delivered by third party on our behalf, or we are obliged by law to doso. If those third parties are based outside the EUwe will ensure that their data processing activities are compliant with EU law. We wilonlkeep data for as long as necessary.

Retention of information

We retaiyour information for as long as required either by UK or Elaw and/or as long as we need it to provide you with services or information you havrequested or signed up to.


Within our website, we link to other useful organisations’ websites that may be of use to youhowever we do not endorse the information on these websites and are not responsible for the websites’ content. LEWISHAM CHILDREN AND FAMILY CENTRES cannot be held responsible for the privacy of data collected by these sites. You should review their privacy policy before sending them any personal data.

We make every effort to ensure that viruses, malware and other malicious software is excluded from ouwebsite, however we advise that you take appropriate precautions to protect your device. LEWISHAM CHILDREN AND FAMILY CENTRES cannot be held responsible for any consequential damage from malicious software or any other use of ouwebsite,products or services.

Your information and rights

You havthe right to access any information we hold relatintyou. You can request access to personal information or detailof any transfers to third parties by emailing us at londonandkent@eyalliance.org.uk You may also request that we delete personal information that we hold about you.

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