We’ve all heard on the TV and radio just how busy the NHS is at the moment. Calling NHS 111 can help you find the right service for you without even leaving the comfort of your home. NHS 111 online will not give you a diagnosis, but will direct you to the best place to get help for your symptoms.

Call 111 to speak to someone if you need to:

get help for a child under 5
discuss complex medical problems
discuss worries caused by a long-term condition
get end-of-life care, or report a death
report child protection or vulnerable adult concerns

Check your symptoms

If you’re worried about a symptom, answer some questions and 111 will tell you what to do next. Depending on your symptoms, you might get a call back from a nurse. You cannot request a call back.

You might be advised to:

go to an urgent treatment centre or A&E
get help from an evening and weekend GP
contact an emergency dentist
get urgent specialist mental health support
look after yourself at home

Check your symptoms here

Other ways to contact 111 if you have a hearing problem or need help in other languages

“My child and I have really enjoyed coming to Little Explorers. It has helped my child to get used to see other babies and have interaction with them, which has been really important for him after the pandemic.”

“It's absolutely fab to be able to have access to all of the Domestic Abuse services in one place and to just click on a link to get to the website.”

“The Children Centre is our favourite place to come, we have been coming here since my child was 6 months old, he is now 4 years old and is still enjoying! Well done staff”

“I have just found the ‘taking care of ourselves’ section, which is massively important for us all, especially compassion fatigue.”

“The help and support that my family support worker gave me was above and beyond, she was always there to listen to me and make me feel like I was good enough and I was being heard.”

“The Outreach Team have such outgoing, friendly and fun personalities and made each Outdoor Learning session a great experience.”

“The Explorers session has helped my child a lot with his communication and his development. It’s really been impactful for him; we are really grateful to have this opportunity to attend the session and meet other parents as well.”

“The sessions help my daughter with speaking English, as well as helping her to listen and follow directions. I am very happy, my baby is very happy, and I feel relief when I come.”

“The Children Centre is very beneficial for my child, she has developed lots of skills e.g., sharing toys and naming colours. Also, the staff are very friendly and helpful.”

Welcome to the Lewisham Children and Family Centre Website

Get the medical advice you need with 111

Check your symptoms